1. Introduction
This Privacy Policy describes how FollowGate, operated by Lukas van Uden ("we", "us", or "our"), collects, uses, and shares information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and profile information when you create an account
- Payment Information: Processed securely by Paddle.com (we do not store credit card details)
- App Configuration: Information about your apps, including social media usernames and settings
2.2 Information Collected Automatically
- Usage Data: Information about how you use our service, including API calls and dashboard interactions
- Device Information: Browser type, IP address, and device identifiers
- Analytics: Aggregated data about conversions and user actions
2.3 Information from Third Parties
- Social Media Platforms: When users authenticate via OAuth, we receive limited profile information (username, user ID) to verify social actions
- Authentication Provider: We use Clerk for authentication, which may collect additional information as per their privacy policy
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us.
6. Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at hello@followgate.app.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
hello@followgate.app